Your timepiece, who accompanies you through life’s moments, deserves attentive care to ensure its continued reliability.
We recommend regular check-ups and servicing to maintain its precision and Swiss-made quality. We offer a variety of services to ensure your timepiece is in optimal condition and there for you to last a lifetime.
SERVICES
MECHANICAL SERVICES
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| M1 MAINTENANCE SERVICE | M2 COMPLETE SERVICE | M3 COMPLETE SERVICE CHRONOGRAPH & COMPLICATIONS |
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QUARTZ SERVICES
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| Q1 BATTERY SERVICE | Q2 COMPLETE SERVICE | Q3 COMPLETE SERVICE CHRONOGRAPH & COMPLICATIONS |
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| P1 POLISHING CASE & P2 POLISHING CASE AND BRACELET |
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Only available for Stainless Steel watches in addition to Q2, Q3, M2, M3. Make sure your RAYMOND WEIL timepiece continues to look great with our watch polishing service. As watches are worn, they develop a patina of small scratches or dents that eventually diminish the metal’s overall lustre. Our highly-trained technicians clean and polish each timepiece by hand, restoring the metal’s shine or matte finish. Our team has years of experience that you will see, every time you look at your watch. Please note that gold-plated metal cannot be polished, and deep dents/grooves can only be minimalized. |
MAINTENANCE & SERVICING
To ensure your timepiece continues to perform with precision over time, regular maintenance is essential. We recommend a complete service every 3 to 5 years, as well as a battery replacement every 2 to 3 years for quartz models, as a depleted battery may damage the movement. These recommendations may vary depending on the frequency of use and the conditions in which the watch is worn.
At RAYMOND WEIL, preserving the longevity and performance of each timepiece is a priority. Your watch should be entrusted to an official RAYMOND WEIL service centre, where our watchmakers will carry out all necessary maintenance and repairs with the utmost care.
PRESERVE THE PERFORMANCE OF YOUR TIMEPIECE
- Ensure that the crown, used to set the time and date, is always fully pushed in and/or screwed down to prevent water or dust ingress
- Avoid prolonged contact with hot water or steam, as well as sudden temperature variations
- Avoid direct contact with perfumes, cosmetics, solvents or other chemical substances that may damage gaskets, case surfaces, bracelet materials or finishes
- Avoid exposure to magnetic fields
- Avoid strong impacts, abrasions and scratches that may affect the case and bracelet
- Remove your watch before any intense physical activity or manual work
- When not in use, store your watch in a cool, dry place
- Clean your watch using a soft cloth
- Rinse the watch with fresh water after any contact with salt water
- Have the water resistance checked regularly and carry out periodic servicing in line with our recommendations